Peru Fibras Export Products SAC. - The Magic and quality of nature
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International Orders

Peru Fibras Export Products SAC.. does not ship to:
Afghanistan, Bosnia-Herzegovina, Central African Republic, Cuba, Georgia, Ghana, Iraq, Iran, Libya, Niger, Nigeria, Senegal, Serbia, Somalia, and Sudan

We usually ship with:
FedEx International Economy, DHL Express Service. A Street Address is required for delivery of your order. You can expect delivery within 6 business days (Monday to Friday) of the shipping date.

Shipping rates information:

Destination

Flat-Rate on orders of US$ 160 and less
USA USD 29.00
Canada USD 29.00
Europe USD 34.00
Oceania USD 39.00
Latinoamérica USD 34.00
Asia USD 39.00
Caribbean USD 39.00

Duties and Taxes
Your packages might be subject to the customs fees, taxes and import duties of the country of destination. Please note that customers are responsible for paying customs fees, taxes and import duties at the time of delivery.
Perú Fibras Export Products SAC. not include any of these fees, because we cannot determine in advance what they will be, neither do we have any control over these charges. For more information, please contact your local customs office.

Free Shipping for orders of USD 160 or more
For purchases of USD 160 or more, the shipping is no cost to you. Does not include taxes, shipping and handling.
Please allow 6 to 10 business days for delivery to the destinations.
Free Shipping promotions do not apply to Wholesale orders.

Real-time Tracking System
Peru Fibras Export Products SAC. , DHL and FEDEX, we understand the importance of being well informed about the status of their shipments, at all times.

Please selects the link of your shiping company and enter your tracking number. The status display will indicate whether the order has been shipped and where it is.
With real-time tracking system, our costomers can access up to the minute information about the status of their shipments, 24 hours a day.

Return or Exchange of Merchandise Policy
We want you to feel totally satisfied with your order. If your purchase does not meet your expectations, you can return it up to 7 days after it has been received and you will be refunded for the total cost of the product. However, shipping and handling costs will not be refunded and the customer is required to cover the return costs, even if you applied for the Free Shipping offer. In order to be eligible for a refund, the product must be returned in new, unworn condition.
The product can be exchanged immediately if it has the following flaws:

- Merchandise with manufacturing defect
- Size or color different from what was ordered
- Noticeable stains

Please contact our Customer Service Department immediately at customer-service@perufibras.com or via telephone at: 51-54-273711 and let us know about the problem. A Goods Return Authorization form must filled in and returned before we send you an authorization number. Without this number you will not be eligible for a product exchange or money refund.

 
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